Founded in 2016, Socoro Digital is a 100% Australian based technology company using digital automation and scalable technology. Our products are created by skilled professionals who are committed to providing customised solutions, enabling businesses to streamline their processes for maximised productivity and profitability.
With a demonstrated history of success, our projects are proven to generate positive and informed consumer experiences to ensure widespread market reach and strong revenue streams, empowering our clients to achieve their primary business objectives and succeed in all industries.
We provide leading consulting services for businesses all over the world across every industry. Whether you are a new startup or a large company looking to broaden your horizons, our team of experts will help you make the right decisions for you.
How much does your software development service cost?
The cost of software development can vary widely depending on a number of factors, including the complexity of the project, the number of people working on it, the duration of the project, and the tools and technologies being used. For example, a small project that involves a single developer working on it for a few weeks might cost a few thousand dollars, while a larger scale project that involves a team of developers working for several months would cost more. It is difficult to provide a more specific estimate without more information about the project in question. Ask us now about your project, and how our Grants Team may assist in sourcing funding for you.
How long does it take to develop custom software?
It is difficult to give a specific answer to the question of how long it takes to develop custom software as it depends on a variety of factors such as the complexity of the project, the resources available, and the speed at which the client is able to provide feedback and make decisions.
Socoro Digital will be able to give you an estimate based on the information you provide about your project, but the actual timeline may change as the project progresses. It is important to have clear and open communication with our development team to ensure that the project stays on track and is delivered in a timely manner.
Do you offer maintenance and support for the software you develop?
Maintenance typically refers to the ongoing care and upkeep of the software, such as patching bugs and security vulnerabilities or making small updates and improvements. Support refers to assistance provided to users of the software, such as answering questions and troubleshooting issues. Socoro Digital offers a full range of both Maintenance and Support for all software developed:
Providing regular updates and patches to fix bugs and security vulnerabilities.
Offering a service level agreement (SLA) that guarantees a certain level of support and maintenance for a specified period of time.
A ticketed support system for reporting bugs, issues and requesting enhancements.
Offering training or documentation to help users get the most out of the software.
How do you ensure the security and privacy of our data during the development process?
This is a crucial responsibility for Socoro Digital who handle security and privacy during the development process via:
Implementing secure coding practices to prevent vulnerabilities and exploits in the software.
Conducting regular security assessments and penetration testing to identify and address potential risks.
Using encryption and secure protocols to protect data in transit and at rest.
Ensuring that only authorised personnel have access to client data.
Providing secure authentication and authorisation protocols to prevent unauthorised access.
Complying with relevant laws and regulations, such as The Australian Privacy Act 1988.
Providing documentation and transparency about the company's security practices to clients.
Will there be any downtime?
It is possible that there may be some downtime when implementing new software or making updates to existing software. Downtime refers to a period of time when the software is not available to users, either because it has been taken offline for maintenance or updates, or because there are issues with the system that are preventing it from functioning properly. The extent of any downtime will depend on the specific nature of the update or maintenance being performed, as well as the size and complexity of the software system. In some cases, it may be possible to perform updates or maintenance without causing any downtime, for example by using rolling updates or deploying updates to a staging environment before rolling them out to production. In other cases, some downtime may be needed in order to perform necessary updates or maintenance. If any downtime is expected, Socoro Digital will notify users in advance and provide them with information about when the downtime is likely to occur and how long it is expected to last. At all times, Socoro Digital aims to minimise or remove entirely any downtime that may be required.
Do you offer any flexible pricing options, such as subscription-based or pay-per-use models?
Socoro Digital offers subscription-based pricing, where our clients can package the design and development costs as a recurring fee on a monthly or annual basis over a fixed-term length of time. We also have a specialised grants team available that are experts on Australian Government grants available to fund your digital development.
Our grants team will source the right funding for you and prepare any associated presentations, project plans, timelines, or other submission documentation required to lodge the grant application. The best thing for you - Socoro Digital provides this service at no cost to help you achieve your digital development goals. Ask us how we can help you finance your digital automation.
Will the custom software replace any existing systems or processes that our staff currently use?
Your custom software development project may replace existing systems or processes that are currently being used by your staff. Whether or not this is the case will depend on the specific goals and requirements of your project, as well as the capabilities and limitations of the existing systems.
Will any of our staff need to be retrained or reassigned as a result of the new software?
A customised digital automation solution may result in the need for some staff to be retrained or reassigned to different roles. Whether or not this is the case will depend on the specific goals and requirements of the project, as well as the current skills and responsibilities of any staff involved. If the new software requires the use of new or different skills, or if it automates certain tasks that are currently being performed manually by staff, it may be necessary to retrain some or all of your staff in order for them to use the software effectively. Similarly, if the implementation of the new software results in a shift in the roles and responsibilities of your staff, it may be necessary to reassign some individuals to different positions or alternatively reduce the labour costs of the business.
Will the new software require any changes to our current IT infrastructure or hardware?
At Socoro Digital, we strive to minimise any additional costs that may be required to accomodate custom software development projects We work closely with our clients to carefully assess their needs and requirements, and to develop customised solutions that meet their business objectives while minimising the impact on their IT infrastructure and hardware. Our goal is to help our clients realise the full potential of their custom software. By carefully planning and preparing for any necessary changes in advance, we are able to minimise disruptions and ensure that our clients get the most value for their investment.
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